HCPS FL Logo Chief of Staff
Action Item
DATE: Tuesday, September 6, 2016
TO: School Board Members
FROM: Jeff Eakins, Superintendent
Approve Statement of Work for Service Elite Support (contract A21TB1), Annual Maintenance Services with the IBM Corporation (Information Technology)
This agenda item approves hardware maintenance support for IBM equipment.  The district maintains post-warranty extended maintenance coverage for information technology equipment critical to the daily operations of the district.  The on-site repair service for the equipment is 24 hours a day, 7 days a week. 

To minimize cost, non-critical equipment including test and development systems, is repaired on a time and materials basis, typically the next business day, Monday through Friday, 8 am to 5 pm. Critical equipment including production hardware, is repaired or exchanged on-site, 7 days a week, 24 hours per day.

In accordance with Florida Department of Education, Purchasing Policy 6A-1.012(14), a district school board, when acquiring, whether by purchase, lease, lease with option to purchase, rental or otherwise, information technology, as defined in Section 282.0041(14), F.S., may make any acquisition through the competitive solicitation process or by direct negotiation and contract with a vendor or supplier, as best fits the needs of the school district as determined by the district school board.

All Strategic Objectives
The expense for fiscal year 2016/2017 is estimated at $268,573.78. Yearly expenditure varies slightly as equipment is added or deleted from our inventory.  Funds are included in the Information Technology (IT) budget for this expense in project 9999.
IBM hardware is reviewed annually by the IT Manager, Shared Services and Infrastructure to confirm that it provides the functionality required to meet the district goals and objectives in a cost- effective manner.
SUBMITTED BY:  Corey A. Murphy, General Manager, Procurement Services
Daniel I. Schultz, General Manager, Information Technology
Gretchen Saunders   Dr. Alberto Vázquez
Chief Business Officer
(813) 272-4230
  Chief of Staff
(813) 272-4986
    C 6.21
Hillsborough County Public Schools (Florida) * Mtg.#20160906_777 (Board Meeting followed by Public Hearing) * Section C Item# 6.21